Responsible Gaming Policy

The use of our services is strictly prohibited for individuals under 18 years of age. We use automated age verification systems and require the mandatory submission of a valid identification document. Allowing access to minors or providing false personal data constitutes a serious breach of contract.

We invite users to adopt a healthy approach to gaming:

• Consider the activity as pure leisure, without expectations of financial gain.
• Allocate only budgets that do not compromise daily financial stability.
• Set strict time and spending limits before starting.
• Avoid accessing the platform during moments of high stress, fatigue, or under the influence of altering substances.

Users have advanced controls that can be managed independently in the profile panel:

• Deposit and spending limits: Set on a daily, weekly, or monthly basis.
• Time limits: Automatic monitoring of session duration.
• Self-exclusion: Possibility to block access to the profile for a minimum period of six months.
• Account closure: Instructions available for the definitive termination of the contractual relationship.

We urge you to perform periodic self-assessments. Behaviors such as attempting to recover past losses, secrecy about activities, accumulating debt, or negative impact on work life indicate the need to intervene and seek support.

If interaction with the platform becomes problematic, we strongly recommend seeking out independent, specialized assistance structures in Italy that can offer confidential and free psychological and financial support.

When adolescents are present, it is essential to disable automatic password saving and install parental control software to prevent unauthorized access to your account.

Our support teams receive constant training to identify behavioral criticalities and to actively support users in configuring protections, monitoring the effectiveness of systems without making unverified claims.